Since 1992 we at Santa Rosa Uniform & Career Apparel, Inc. have made our customers look great!
We believe your staff's image projects a great deal about your organization and its reputation. Being a factory direct distributor, representing over 200 manufacturer's, allows us to pass along excellent savings to our customers and at the same time provide a great selection of exciting, contemporary, and long lasting uniforms. Our clients include many small businesses as well as large corporations composed of restaurants, hotels, casinos, resorts, retirement communities, transportation companies, hospitals, federal, state and county agencies.
Our customer service department is glad to provide you with samples and assist in sizing your employees. We can put your logo on any apparel item you wish and provide free setup on orders of 24+ pieces. Our website is a brief snapshot of the apparel we offer so if you don't see what you are looking for please let us know!
Thanks for your visit we look forward to working with you.
For our Public Safety and State and Federal Agency customers:
Our 5000 square foot store offers the required uniforms you need in order to perform the tough duties you have. We offer the best major brands you wear such as Flying Cross, Fechheimer, 511, Blauer, Under Armor, Rocky ,etc. Our highly skilled alterations staff performs tailoring while you wait. We never charge for hemming pants or applying patches to garments purchased from us. Need personalization? We provide embroidery, name tapes, screen printing and specialize in custom department logos and patches. While you are waiting for your uniform to be ready feel free to browse our large selection of equipment and accessories including nylon and leather gear, holsters, badges and badge wallets, flashlights, gloves, bags, etc.
Being a family owned business for over 20 years we know and understand the importance of good customer service. In our business the customer always comes first.
PLEASE READ THE ENTIRE RETURN POLICY!
A 15% - 20% RESTOCKING FEE WILL BE CHARGED FOR ALL RETURNS EXCEPT SIZING SAMPLE RUNS USED FOR ORDERS ALL READY PLACED.
Shipping charges are the responsibility of the returnee.
If you are not completely satisfied with your purchase it may* be returned within 15 days for a complete refund to the same credit card it was purchased on, less the shipping costs and restocking fee, or for a store credit or exchange less the shipping costs and restocking fee.
Shipping charges will apply to exchanges. Please allow up to two billing cycles to see your credit on your statement.
Please note, we are not a rental company. Due to the high rate of costly returns from production companies, movie sets, theaters etc., all sales are final to such companies.
You must follow these steps to return or exchange:
Contact our Customer Service Department toll-free at 1.800.223.8550 or e-mail to firstname.lastname@example.org . We will issue you a return number (RMA Number) VIA EMAIL that is to be placed on the outside of the box. Items must be received back at our warehouse within 7 days of receiving your RMA number. Repack the merchandise in the original packaging, with all tags in place.
Items must me unworn and in perfect condition. Items must come from a non-smoking environment. Please include a copy of the invoice sent to you at the time of purchase with a brief note explaining the return/exchange and ship the item(s) to the address provided in your RMA e-mail.
Please note, we will not accept returns without the return number on the outside of the box. Any items returned in less than perfect condition will be sent back at the customer's expense.
Some items are non-returnable including but not limited to tuxedo shirts that have been unpackaged.
We are not responsible for lost or miss-labeled packages. We recommend that you use a carrier that provides tracking and/or insurance as well as follow your return instructions carefully.
Please note that Custom, altered, and special order merchandise are not returnable. This includes hemmed pants, altered shirts and printed/custom merchandise.
We will not accept returns on merchandise that was purchased on sale.
If you have any further questions or concerns, please feel free to contact us!
Thank you for shopping with Santa Rosa Uniform!
Santa Rosa Uniform
1005 West College Ave
Santa Rosa, CA 95401